Terms of Service

1. Acceptance of Terms

By accessing or using ChatterBlend (“the Service”), operated by ChatterBlend (“we”, “us”, or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

ChatterBlend is a competitive intelligence platform that monitors publicly available competitor websites for changes in pricing, features, homepage content, and blog posts. The Service provides automated scraping, change detection, AI-powered analysis, and notification delivery.

3. Account Terms

You must provide a valid Google account to sign in. You are responsible for maintaining the security of your account. You must be at least 18 years old to use the Service. One person or legal entity may maintain no more than one free account.

4. Acceptable Use

You agree to use the Service only for lawful purposes. You may not use ChatterBlend to monitor websites in violation of their terms of service, to engage in unauthorized data collection, or to circumvent access restrictions on third-party sites.

You are solely responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including data protection and privacy laws.

5. Payment and Billing

Paid plans are billed monthly in advance. All fees are non-refundable except as required by law. We may change our pricing with 30 days' notice. If your payment fails, you will have a 7-day grace period before access to paid features is restricted.

6. Data and Content

You retain ownership of any data you input into the Service (competitor URLs, configurations). We retain the right to store and process scraped data, snapshots, and AI-generated analyses as part of providing the Service. Scraped content belongs to the respective website owners.

7. Service Availability

We strive for high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control. We are not liable for any missed changes or delays in notification delivery.

8. Intellectual Property

The Service, including its design, code, AI models, and branding, is the intellectual property of ChatterBlend. You may not copy, modify, distribute, or reverse-engineer any part of the Service without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, ChatterBlend shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Service.

10. Termination

You may cancel your account at any time from your account settings or by contacting us. We reserve the right to suspend or terminate accounts that violate these terms. Upon termination, your data will be retained for 30 days before permanent deletion.

11. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or in-app notification at least 14 days before they take effect. Continued use of the Service after changes constitutes acceptance.

12. Contact

If you have questions about these terms, please contact us at support@chatterblend.com.